Every once in a while, a customer gets blown away by mGaadi. Varun Shenoy left the following testimonial on our Facebook page at 4:45am yesterday.
MGaadi helped me get an auto for a 3:00am pickup! At first I was skeptical if they’d accept a booking for pickup at such unearthly time. And if they did accept, would the auto show up. But the booking went through and I got a call from a representative in 5 mins who assured me she’d try her best to get an auto. Within another 10 mins, I got an SMS with the driver and vehicle details! Next I got a call from the driver himself who said he was glad to help me out. This kind of humane-ness from auto drivers is unknown of to most of us. The driver showed up at my home well ahead of time at 2:45am. He explained how MGaadi works and how it has helped him increase his daily income. At the end of the trip, he didn’t haggle over the price. Just the 1.5 times the fare on the meter(night charges) and Rs 10/- for the pickup charge. I assured him I’d give a good review for the excellent service and here I am. Thanks and all the best MGaadi ! I’m sure you know what a great job you guys are doing.
Thank you Driver Kanthraj! And thanks Varun for sharing your heartfelt experience.